Terms of Service

By accessing or using Zenfox.ai ("Zenfox", "the Service", "we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service. These terms apply to all users, including visitors, registered users, and paying subscribers.

Zenfox.ai is an AI-powered automation assistant platform that enables users to create, configure, and execute automated workflows. The Service uses artificial intelligence to understand user needs and generate custom automation code tailored to individual requirements. We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

To use Zenfox.ai, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. The Free plan is permanent and requires no credit card — 5 messages per day, all integrations available. Paid plans (Pro and Max) can be activated whenever you're ready. There is no trial period; billing begins on the day you upgrade.

When you upgrade to a paid plan, billing begins immediately. You authorize us to charge your payment method on file at the start of each billing cycle. Monthly billing • Pro plan: $29/month • Max plan: $99/month • Enterprise plan: Custom pricing (contact us) Annual billing (save 2 months — pay 10× the monthly rate for the year) • Pro plan: $290/year (effective $24.17/month) • Max plan: $990/year (effective $82.50/month) • Enterprise plan: Custom pricing (contact us) All prices are in USD. You may cancel your subscription at any time. If you cancel before the end of a billing period, your access continues until the end of that period — and your account reverts to the Free plan afterwards. We do not offer prorated refunds for partial billing periods. We reserve the right to change pricing with at least 30 days' notice. Price changes will not affect your current billing period.

You agree to use Zenfox.ai only for lawful purposes and in accordance with these terms. You shall not: • Use the Service to violate any applicable law or regulation. • Attempt to gain unauthorized access to any part of the Service or its systems. • Use the Service to transmit malware, spam, or other harmful content. • Reverse engineer, decompile, or disassemble the Service. • Use the Service to process or store data that violates third-party rights. • Exceed the usage limits of your plan or abuse the platform's resources. • Resell, sublicense, or provide access to the Service to third parties without authorization. We reserve the right to suspend or terminate accounts that violate these terms.

The Zenfox.ai platform, including its software, design, logos, and documentation, is the intellectual property of Zenfox and is protected by copyright, trademark, and other intellectual property laws. You retain ownership of all data you upload to or create through the Service. Automation code generated by Zenfox for your specific use case is licensed to you for your business purposes. You grant us a limited license to process your data solely for the purpose of providing the Service.

We process your data in accordance with our Privacy Policy. By using the Service, you acknowledge that your data may be processed by our third-party infrastructure providers: • Qoddi App Platform (qoddi.com) for application hosting. • Wasabi (wasabi.com) for cloud object storage. Data may be stored in the following regions depending on your account configuration: United States, Canada, United Kingdom, Europe (EU), and Singapore. Enterprise customers can select a preferred storage region. All data is encrypted in transit (TLS 1.2+) and at rest (AES-256).

Zenfox.ai is powered by artificial intelligence models that generate text, summaries, analyses, automated workflows, and other outputs in response to your instructions. By using the Service, you acknowledge and agree to the following: • Inherent limitations. AI models are probabilistic systems. Outputs may contain inaccuracies, hallucinations, fabricated information, or plausible-sounding approximations that are factually incorrect. This is an inherent characteristic of large language model technology and does not constitute a defect in the Service. • No accuracy warranty. Zenfox AI Ltd does not fact-check, verify, or guarantee the accuracy, completeness, timeliness, or reliability of any AI-generated content. You should independently verify any material before relying on it for professional, legal, medical, financial, or regulatory decisions. • Not our opinion. AI-generated content does not represent the views, opinions, positions, or statements of Zenfox AI Ltd, its directors, officers, employees, or agents. All outputs are generated algorithmically in direct response to user-provided prompts and reflect no editorial position or corporate stance of Zenfox AI Ltd. • No liability for AI outputs. To the fullest extent permitted by applicable law, Zenfox AI Ltd accepts no liability for any direct, indirect, incidental, or consequential loss, damage, or harm arising from your use of or reliance on AI-generated content produced through the Service. • Your responsibility. You remain solely responsible for how you interpret, apply, share, or act upon any AI-generated output. You agree not to present AI-generated content as independently verified fact without conducting your own review and validation.

To the maximum extent permitted by applicable law, Zenfox.ai and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill. Our total aggregate liability for any claims arising out of or relating to the Service shall not exceed the amount you paid us in the 12 months preceding the claim. The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

You may terminate your account at any time by contacting us or using the account settings. We may suspend or terminate your account if: • You violate these Terms of Service. • Your payment method fails and is not updated within 14 days. • We are required to do so by law. • We discontinue the Service. Upon termination, your right to use the Service ceases immediately. We will retain your data for 30 days after termination to allow for data export, after which it will be permanently deleted.

These Terms of Service are governed by and construed in accordance with the laws of the Province of Quebec, Canada, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved through binding arbitration in Montreal, Quebec, Canada, in accordance with the rules of the Canadian Arbitration Association. Nothing in these terms limits your rights under applicable consumer protection laws.

We may update these Terms of Service from time to time. When we make material changes, we will notify you by email or through a prominent notice on our platform at least 30 days before the changes take effect. Continued use of the Service after changes become effective constitutes acceptance of the updated terms.

If you have any questions about these Terms of Service, please contact us: Zenfox AI LTD 66 Paul Street London, EC2A 4NA United Kingdom • Email: legal@zenfox.ai • General inquiries: hello@zenfox.ai